Terms of Use

SESSION POLICIES:
All sessions are intended to support personal and spiritual growth. Those participating within the session must be 18 years or older.
Information provided during sessions should not be used as a substitute for medical advice; always consult a medical practitioner. Any use of information provided within the session is at the client’s discretion and risk. Neither Katie Winterbourne or her company can be held responsible for any loss, claim or damage arising out of the use, or misuse, of the suggestions made, the failure to take medical advice or for any material suggested on third party websites.
You are responsible for the time and date of your session. Please note that our system will offer you Katie’s availability based upon your selected time zone. For session that take place on Skype please make sure to acquaint yourself with this application if you are unfamiliar prior to your appointment.
You are welcome to record your session. It is considered for personal use only.
If you are late for the session Katie will do her best to honour your time but sadly cannot go over the time allocated for your session due to her schedule.
If you feel the session is not working for you or is not what you expected, you have every right to call it to an end. We invite you to know this within the first 15-20mins of the session and a full refund will be offered. If you do not say anything at the time Katie Winterbourne cannot offer a refund at a later time.
Katie Winterbourne follows a strict cancellations policy. For sessions cancelled with 72 hours advance of the session a full refund will be given. For cancellations within 48 hours an alternative time will be offered and for cancellations within 24hours a partial refund will be offered. However, as a service dedicated to growth will take each situation into account.

EVENT POLICIES:
All of Katie Winterbourne’s events are intended for an adult audience. All audience members must be 18 years or older. People ages 15-18 are welcomed but must be accompanied by an adult. We suggest this because of the deep emotional work or subjects that may be covered which are not intended for a younger audience.
Katie Winterbourne offers a full refund for all cancellations of 14 days or more. Cancellations received within less that 14 days cannot be refunded.

SITE POLICIES:
Information provided on this website should not be used as a substitute for medical advice; always consult a medical practitioner. Any use of information provided within this website or blog’s is at the client’s discretion and risk. Neither Katie Winterbourne or her company can be held responsible for any loss, claim or damage arising out of the use, or misuse, of the suggestions made, the failure to take medical advice or for any material suggested within this website, blog or on third party websites.

STORE POLICY :
Privacy:
Katie Winterbourne does not store credit card details, nor do we share customer details with any third parties. Please see our Privacy Policy below for more information.
Delivery:
Digital Goods will be delivered within 24 hours via electronic download.

Refunds & Cancellations:
Digital Goods:
Due to the nature of digital data, we cannot refund digital goods purchased.

Your Consent:
By using our site, you consent to our Terms of Use.
Changes to our Terms of Use.
If we decide to change our Terms of Use, we will post those changes on this page.
These terms was updated on April 20th 2019.

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